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AFTER-SALE SERVICE

  Warranty period: The equipment warranty period is 1 year. During the warranty period, our company provides free replacement
of equipment spare parts.
  After sales service response time: When receiving customer's after-sales service needs, we will provide a response at any time within 24 hours
  Remote training operation/equipment maintenance and other services.

TRACKS YOUR ORDER

Hebei kunxin Machinery manufacturing is new name for export and the old name is Jin Jingwei Machinery manufacture which began to operate in 1983 and divided from our Army machinery factory in 1993. 

REMOTE ASSISTANCE

We able to monitor its machines remotely, OPERATING in REMOTE ASSISTANCE,
thanks to its internet connection. Such assistance gives the customer many
advantages in terms of time and costs.
By working in remote assistance you can:
- operate on the machine within a very short time laps reducing any machine downtime;
- fast operations also on plants far away from APM assistance center;
- avoid the on-site technician interventions and costs.

Should the intervention of a technician still be necessary, with the remote
assistance you can identify the problem before the technician’s departure,
making the intervention quicker and more effective.
Possible remote assistance interventions are:
_ Machine Diagnostics
_ Error analysis
_ Analysis on the machine functionality
_ Software updates

For more information on remote assistance service, fill in the forms and
our Assistance Center will contact you.

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Contact Us

Add: 1-1010, Aoyi Building, No. 832 Zhongshan East Road, High tech Zone, Shijiazhuang City, Hebei Province, China
Tel: +86-13331381926    +86-0311-83119138
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