1. Our company provides technical support and fittings for life. After-sales service isn't restricted by time and we will solve your problems in time. If you are caught in some problems when using our products, welcome to contact us at any time.
2. For the spare parts, we will supply the parts for free during one year guarantee period, also the parts supplying at original cost after that.
3. We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.
4. Remote training operation/equipment maintenance and other service
By working in remote assistance you can:
- operate on the machine within a very short time laps reducing any machine downtime;
- fast operations also on plants far away from APM assistance center;
- avoid the on-site technician interventions and costs.
Should the intervention of a technician still be necessary, with the remote assistance you can identify the problem before the technician’s departure, making the intervention quicker and more effective.
5. Our engineer can also go to your country to help you install and train works for you.
